For Law Firms & Legal Teams

A Reliable Administrative Partner for Your Cases

True Care coordinates medical access, manages case documentation, and supports communication from referral through resolution — so your team can stay focused on legal strategy.

Cases requiring coordinated medical care demand organized documentation and consistent communication between providers and legal teams. True Care provides the administrative infrastructure to manage this complexity — giving attorneys a single, organized point of contact for the medical administration side of each case.

How We Support Law Firms

What True Care Provides to Referring Attorneys

When your firm refers a client to True Care, you gain an organized administrative partner for the medical coordination side of the case. We handle intake, scheduling, documentation collection, and provider communication — all of the administrative work that would otherwise fall to your case managers.

Our goal is to make the medical administration side of your cases as organized, transparent, and efficient as possible — so that by the time your case reaches settlement, you have complete, organized medical documentation ready to support your demand package.

Provider Access & Coordination

Organized access to a network of independent providers across required specialties and locations.

Documentation Organization

Complete, organized medical documentation packages ready for demand and trial preparation.

Case Status Communication

Regular updates on case progress, appointment completion, and documentation status throughout.

Lien & Billing Administration

Structured lien documentation and billing package administration through case resolution.

Referral Process

How the Referral Process Works

Referring a client to True Care is straightforward. Here is what you can expect from intake through ongoing case management.

1

Submit Your Referral

Contact True Care via our referral form or direct communication. Provide basic case information including the client's injury type, specialty needs, and location. We will confirm receipt and begin our intake process promptly.

2

Intake Review & Confirmation

Our intake team reviews the referral for completeness and identifies appropriate network providers based on clinical requirements. You will receive confirmation of placement and scheduling information.

3

Care Coordination & Scheduling

True Care manages the administrative coordination of appointments, scheduling, and patient communication — handling the logistics so your case managers do not have to. We keep you informed of appointment status and any changes.

4

Ongoing Documentation & Status Updates

Throughout the care process, True Care manages documentation collection, organizes records, and provides status updates as your case progresses. We handle records requests administratively and prepare documentation for your review.

5

Pre-Settlement Documentation Support

As your case approaches settlement, True Care ensures your medical documentation package is complete and organized, coordinates lien information, and supports the administrative aspects of settlement administration.

Why Attorneys Work With True Care

What Law Firms Rely on True Care For

Network Access Without Overhead

Access to coordinated independent providers across multiple specialties — without the administrative burden of managing provider relationships in-house for every case.

Organized Medical Records

Documentation organized, complete, and ready for use in demand packages — reducing last-minute records scrambles before critical case deadlines.

Transparent Case Tracking

Clear communication on case status, appointment completion, and documentation milestones — so your team always knows where each case stands administratively.

Lien Administration Support

Structured lien documentation and billing administration giving you clear visibility into provider billing status as cases move toward resolution.

Dedicated Communication

A consistent administrative point of contact for medical coordination questions — centralizing case communication and reducing the need to chase multiple providers for information.

Consistent Intake Processing

Reliable, consistent intake handling for every referral — with clear confirmation, structured processing, and predictable timelines for placement and scheduling coordination.

Submit a Referral to True Care

Ready to refer a client for coordinated medical care and administrative support? Contact our team to begin the intake and coordination process.